Local Community Information
Burnham and Southminster One Places stock a wide variety of local and national Community Information and therefore is a first stop shop for local residents and visitors, providing easy and friendly access to information and advice on District and County Council services plus information on many other local and national services.
The Centres provide face-to-face assistance and can also be contacted by telephone and email. The helpful and knowledgeable staff and volunteer teams can take the time to find out the exact nature of the enquiry and advise on how to help solve the problem.
Generally this will mean signposting individuals to the appropriate person/organisation who has the expertise to deal with the enquiry in more depth whilst also equip the individual with background information and advice regarding what they should expect.
Examples of enquiries include:
- Accessing consultations
- Benefits Advice
- Housing Advice
- Provision of dog clean up bags to residents
- Reporting highway defects, litter, graffiti and dog fouling
- Information on local clubs and associations, societies and voluntary organisations
- Local transport enquiries including route and timetable information and bus and train timetable provision
- Leaflets and signposting for legal advice
- Details of services provided by local statutory organisations
- Details of places to eat
- Details of places of worship
